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Servicing

Secure your spas future.

Areas We Cover

HotSpring Southwest and Wales is your local hot tub company, with 20 years experience working with spa owners across the Southwest and Wales.
Based in Bristol, with showrooms in Swansea, Cardiff, Chepstow, Plymouth and Bristol we serve a wide area.

Service Packages

It’s important to give your hot tub a service annually. Having a regular service will improve the lifespan of your hot tub, and keep it running efficiently and safely. Take advantage of one of our service packages.

Bronze

Up to 1 hour for £125

3 Service Tasks to be carried out

Up to 1 hour for £125, £25 for each ¼ hour thereafter (Customer to have drained spa, refilled and added chlorine before visit)
Please refer to the map before booking a service.

1.Testing all electrical components to ensure optimum performance. Replace as necessary any faulty parts covered by warranty (parts & time permitting). Report to client non – warranty worn/defective parts, agree cost of works with customer before proceeding (parts & time permitting).

2.Spa cover – clean and treat cover with protector.

3.Filters – Degrease filters and clean with high-pressure hose.

Silver

Up to 2 hours for £225

6 Service Tasks to be carried out

Up to 2 hours for £225, £25 for each ¼ hour thereafter. (Customer to have drained spa, refilled and added chlorine before visit)
Please refer to the map before booking a service.

1.Testing all electrical components to ensure optimum performance. Replace as necessary any faulty parts covered by warranty (parts & time permitting). Report to client non – warranty worn/defective parts, agree cost of works with customer before proceeding (parts & time permitting).

2.Spa cover & cabinet – Clean and treat lid with protector.

3.Circulation pump – De-scale and clean (if applicable)

4.Ozone – De-scale and clean (if applicable – accessory item)

5.Filters – Degrease filters and clean with high-pressure hose.

6.Test water and treat as necessary

Gold

Up to 4 hours for £329

9 Service Tasks to be carried out

Up to 4 hours for £329, £25 for each ¼ hour thereafter. (filled and added chlorine before visit)
Please refer to the map before booking a service.

1.Testing all electrical components to ensure optimum performance. Replace as necessary any faulty parts covered by warranty (parts & time permitting). Report to client non – warranty worn/defective parts, agree cost of works with customer before proceeding (parts & time permitting).

2.Spa cover & cabinet – Clean and treat lid with protector.

3.Clean & Vacuum service compartment.

4.Circulation pump – De-scale and clean (if applicable)

5.Ozone – De-scale and clean (if applicable – accessory item)

6.Internal pipe work and spa bath – System clean and flush internal pipe work – includes full vac of pipe work to ensure as much removal of water debris as possible before refill.

7.Re-grease of gaskets and o-rings behind jets and diverters etc (if applicable).

8.Spa shell – Clean spa shell.

9.Filters – Degrease filters and clean with high-pressure hose. 10. Test water and treat as necessary

10.Add bio film tablet and run for 1 hour to clean all internal pipework

Own a swim spa?

We offer two swim spa service packages. Use the form below and add in the comments that you are looking to service your swim spa or alternatively book online.

Why Should I Regularly Service My Spa?

Servicing helps keep your hot tub in optimum condition. Our qualified engineers will check all components thoroughly within the spa to ensure everything is working correctly.

Protecting components

Poor water chemistry is a major contributor towards component failure. A regular service, by trained technicians, will reduce this risk and save you precious time.

Helps prevent expensive repairs

Any signs of wear or defect in components are often hidden. Our engineers can identify them so that you can purchase replacements before they’ve contributed to an expensive repair.

 

Maximise the health benefits

To protect bathers against bacteria, optimal chlorine efficiency is essential. This requires a regular flush, drain and deep clean.

 

Book a Service

Fill in the form below and a member of our service department will be in contact to arrange your service.

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